Privacy Policy

Privacy Policy

Last Updated: January 2026

1. Introduction

Charmonds ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our social media management platform.

2. Information We Collect

2.1 Account Information

• Name and email address
• Username and password
• Profile information

2.2 Social Media Data

• Connected social media accounts access tokens
• Profile information from connected platforms
• Content you schedule or publish through our Service

2.3 Usage Data

• Log data and analytics
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use collected information to:

• Provide and maintain our Service
• Process your transactions
• Send service-related communications
• Improve our platform and user experience
• Ensure security and prevent fraud

4. Data Sharing

We do not sell your personal information. We may share data with:

• Social media platforms for posting content on your behalf
• Payment processors for subscription management
• Service providers who assist in our operations
• Legal authorities when required by law

5. Data Security

We implement industry-standard security measures including:

• Encryption of sensitive data
• Secure token storage
• Regular security audits
• Access controls and authentication

6. Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Disconnect social media accounts
• Export your data
• Opt-out of marketing communications

7. Cookies

We use cookies to maintain sessions and improve user experience. You can control cookie settings in your browser.

8. Third-Party Services

Our Service integrates with third-party platforms. Their privacy policies govern how they handle your data.

9. Data Retention

We retain your data as long as your account is active. Upon account deletion, we remove your data within 30 days.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification.

11. Contact Us

For privacy-related questions, contact us at: privacy@charmonds.com